Looking for carpet cleaning services in Charlotte, NC? Maintenance Specialist Inc. will give your carpets a deep and thorough cleaning to remove all the dirt, dust, grease, soil, germs, bacteria, and other harmful substances. By eliminating the health hazards associated with dirty carpets, you’ll be able to enjoy the comfort provided by carpets as intended.

Importance of Carpet Cleaning

Are you aware of all the nasty things hiding in your carpet? Carpets are a depository for everyday dirt, dead human skin cells, pet dander, and other grimy substances — all of which create a perfect breeding ground for bacteria, germs, fungi, mold, pests, and other small organisms.

As contaminants that are lodged in carpet fibers become airborne, they negatively impact indoor air quality. Even worse, they pose as significant health hazards for people inside your commercial property. Dirty carpets can lead to.

Respiratory Issues
When contaminants from carpets are inhaled, they can cause runny nose, coughing, throat irritation, and difficulty breathing — to name a few.

Gastrointestinal Distress
Mold and mycotoxins from dirty carpets can lead to stomach irritation and infection. Toxins may also be ingested by children whose hands come into contact with dirty carpets.

Skin Irritation and Infection
Dust mites and bacteria are particularly troublesome for individuals with allergies or asthma. Exposure to airborne contaminants can lead to skin irritation and infection, as well as trigger other allergic symptoms.

Psychological Stress
The effects of dirty carpets are not just physical. Employees, customers, or tenants who are constantly exposed to a dirty work environment may have higher levels of stress. Constantly dealing with health issues due to dirty carpets can also lead to a significant decrease in productivity levels.

The negative effects of dirty carpets have been well-established. However, many are under the assumption that regular vacuuming is enough to deal with these health hazards. While vacuuming can reduce the number of contaminants in your carpets, the effect is only temporary.

Bacteria, germs, and other harmful substances will eventually return and continue to cause chaos. To create a safe and healthy work environment, commercial properties should include professional carpet cleaning in their preventive maintenance plan.

Frequently Asked Questions
Carpet Cleaning

According to Angie’s List, carpet cleaning costs range from $25-$75 per room. The average cost is $51 per room. This means you may pay $0.30-$0.50 per square foot.

The cost of professional carpet cleaning will vary depending on various factors such as the size of the property, the carpet cleaning method used, and whether your carpet cleaner has a fixed rate. Typically, professional carpet cleaners charge around $51 per room or 30 to 50 cents per square foot. Depending on the property, it can be as low as $75 and as high as $550.
Professional carpet cleaning for both commercial and residential properties should be every 12 to 18 months. However, it can be more frequent depending on factors such as level of use and amount of exposure to contaminants.
Hot water extraction will require a dry time of 6-12 hours. However, it can take up to 24 hours depending on the amount of airflow, humidity levels, and temperature. In comparison, dry cleaning methods have minimal dry times.
The quickest way to dry carpet is to introduce more air. Open windows, doors, and ventilation fans to encourage air circulation. You can also turn on a dehumidifier or the HVAC to reduce moisture inside the room. Professional carpet cleaners have tools that can speed up the dry time.
Carpets shouldn’t stay wet for more than 72 hours. After that, mold will start to grow. There will also be major damage that will need to be replaced or repaired. Consider replacing the carpets after a flood, or call in the professionals to see if the carpets can still be salvaged.

In optimal conditions, specifically 60-80 degrees Fahrenheit and 50-70% humidity levels, mold will only take 24-48 hours for mold to grow. Mold spores can colonize in 3-14 days and become visible in about 3 weeks.

Hot water extraction is still the best way to clean carpets because it cleans deeply and thoroughly. Nevertheless, dry carpet cleaning is an effective way to clean carpets. It’s a good alternative if you cannot devote 12-24 hours or dry time. It’s also much better than no carpet cleaning at all.
Visually inspect your carpets to see if there are black, brown, or green stains on the surface. You can also detect the presence of mold if there is a pungent and musty smell coming from the carpet. If the carpet is moist to the touch, it may indicate the presence of mold as well. Make sure to inspect the back side of the carpet for signs of mold.
Improper or insufficient cleaning methods may make your carpet look worse after cleaning. One of the possible reasons is because there is residue left on the carpet. Make sure to thoroughly scrub your carpets and rinse off the cleaning agents. If you want to get the job done quickly and efficiently, call professional carpet cleaners.
Professional carpet cleaning may mean additional expenses but it’s a worthwhile investment. Technicians will save you all the hassle and headaches that come with manually cleaning carpets. You can trust the professionals to deep-clean your carpets for a safer and more comfortable environment.

Get Started With Maintenance Specialists

How to
Clean Carpets

The carpet cleaning industry has different methods — each one with its own pros and cons. You can choose the most appropriate cleaning method based on the type of carpet and amount of soiling present, as well as depending on the clients’ time and budget. Here are the different carpet cleaning methods:

Hot Water Extraction (HWE) 
Hot water extraction is one of the most common carpet cleaning methods. It sprays heated water and detergent onto the surface, then simultaneously extracting them. Through this process, dirt becomes dislodged and dissolved. It is then sucked up by the machine.

Prior to HWE, a cleaning agent may be applied to loosen up all the dirt, oils, grease, and other unwanted substances in the carpet. An alkaline-based solution is suited for carpets with synthetic fibers. Meanwhile, a neutral or mildly acidic solution is more appropriate for carpets with natural fibers such as cotton and wool. The cleaning solution is left for about 15-20 minutes.

A hand brush or automatic scrubbing machine is then used to work the carpet cleaner solution into the carpet.

Hot water is simultaneously sprayed and extracted to remove contaminants from the carpet.

If the cleaning agent used during preconditioning has a high pH level, it may leave the carpet fibers hard and scratchy. In that case, an acetic acid solution is applied as a post-treatment to neutralize alkaline residue and soften the fabric.
Drying is one of the most critical components of HWE. You cannot leave carpets damp because they will just attract more dirt, soils, and odors. Damp carpets can also lead to mold overgrowth and browning of fibers. Carpets take about 6-10 hours to dry — but in some cases, it could be up to 24 hours. Fans and dehumidifiers, along with proper airflow, can be used to speed up the drying time.Hot water extraction is considered the most effective carpet cleaning method. However, many clients are discouraged to use this technique because of how long it takes the carpets to dry. As an alternative, there are several dry carpet cleaning methods.

Dry Cleaning

Dry cleaning involves very low moisture (VLM) systems to reduce the likelihood of damp carpets. These methods rely on dry compounds and cleaning solutions in order to effectively clean carpets at a much faster rate. Though HWE is still more effective overall, an advantage of dry-cleaning methods is that they are less labor-intensive than HWE.

Dry Compound Cleaning

  • In this method, a dry compound is applied onto the carpet. A hand brush or automatic brushing machine is then used to work in the cleaning compound, which attracts and dissolves all the dirt and grime in the carpet. After the compound has dried, the carpet is vacuumed to absorb the residue. The end result is a clean and dry carpet.
  • However, one disadvantage for dry compound cleaning is that it can be difficult to remove all the residue from carpets. Leftover residue can lead to carpet discoloration. It can also trigger symptoms in individuals with allergies or asthma.

Bonnet Cleaning

  • In bonnet cleaning, detergent is applied as a mist over the carpet surface. A bonnet, which has a round buffer pad on the bottom, is used to absorb the dirt, grime, and soil on the carpet. The bonnet should be well-lubricated in order to pick up dirt. However, it cannot be too wet because it will leave residue on the carpet.
  • The bonnet fills up with soil quickly (about every hundred square feet or so) so it must be replaced frequently. Otherwise, it won’t pick up any more soil. It will just move the soil to other areas of the carpet.
  • Bonnet cleaning is ideal for more durable carpets as it can be too abrasive for high-pile carpets. It also covers a lot of surface area in a short amount of time. On the other hand, bonnet cleaning is only able to clean the top 1/8-inch of carpets. It also cannot sterilize carpets due to the lack of hot water. For the latter, a microbial cleaning agent may be applied post-bonnet cleaning.

Dry Foam Cleaning

  • Dry foam cleaning is ideal for water-sensitive carpets. In this method, a cleaning foam is applied to the surface of a carpet. A dwell time of about 10 minutes is needed to allow the chemicals to saturate the carpet. Dry foam cleaning is effective at removing grease. Some foams also have added properties such as brighteners and protectants.

Vacuum Wash

  • In this method, a wash head sprays water onto the carpet surface and then simultaneously sucks the water back up. It is similar to HWE; however, this does not leave carpets wet. No detergent is used so there is also no residue to worry about. Vacuum wash is suitable for all types of carpet surfaces. However, it is only a light cleaning method. It also only reaches the top ½-inch of the surface. Thus, it is not ideal for carpets that are heavily soiled.


  • Encapsulation is one of the most popular dry-cleaning methods. Encapsulation chemicals are applied onto the surface of carpets. A hand brush or rotary machine may be used to work the solution into the carpet.
  • The encapsulators have polymers that bind to dirt, grime, soil, and other unwanted substances. As contaminants bind with the encapsulators, they form crystals. There is usually 20-30 minutes of dwell time to allow for this crystallization process. After, the crystals and residue are removed through vacuuming.
  • Since it is a VLM system, the carpets can be used immediately after encapsulation. However, after about two to three encapsulations, it is recommended to clean carpets using HWE.

Why Choose MSI?

Carpet cleaning seems simple enough that some commercial property owners may consider performing the task themselves. However, commercial properties rarely have the proper equipment needed to deep-clean carpets.

In addition, the highest level of carpet cleaning can only be achieved with experience and expertise. This is where Maintenance Specialists Inc. comes in.

MSI is a licensed and trusted maintenance company. With years of experience in this industry, our clients have come to trust our high-quality services at competitive prices. Here are the benefits of working with MSI.

  • Experience and Expertise : Carpet cleaning requires a high level of experience and expertise. MSI technicians are fully trained to handle the specific cleaning needs of your carpets. Our mission is to provide high-quality service so owners can rest easy knowing their commercial property is in capable hands.
  • Professional-Grade Equipment : MSI is equipped with heavy-duty carpet cleaning tools and equipment. This allows us to perform an array of carpet cleaning methods depending on the material we are working with.
  • Highly Qualified Technicians : MSI has over 100 years of combined maintenance experience. You can be assured that our technicians are highly qualified when it comes to carpet cleaning. We use tried-and-tested techniques to give your carpets the cleaning they deserve.
  • Emergency Services : MSI is on call 24/7. If you need emergency carpet cleaning, we will be there to perform the job in no time.
  • Stringent Safety Standards : Our clients’ safety is always our number one priority. Our technicians follow strict safety standards, such as frequent handwashing and disinfecting, to prevent any kind of contamination in your commercial property.
  • Insured and Bonded : MSI is insured and bonded so you don’t have to worry about potential errors, mistakes, or property damage. You’re in good hands with MSI.

For professional commercial carpet cleaning in Charlotte, NC, feel free to contact MSI today (704) 405-6000. We look forward to hearing from you!

Contact Maintenace


2828 Queen City Drive Suite J
Charlotte NC 28208

We service Charlotte Mecklenburg County
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Monday-Friday: 8am – 5pm
Emergency Service: 24/7