Nowadays, it is hard to find professional commercial cleaning services that are dependable and do great work. But, there are still a lot of them around — you just need to know how to look for them.
Searching for Trusted Professional Commercial Cleaning Services
Commercial properties tend to experience high foot traffic. This can result in dirty floors and fixtures as well as general wear and tear. When you allow your property to remain dirty and in disarray, it can have a domino effect. Customers will be put off by the ugly appearance of your property, scaring them away. Before long, you will suffer a loss in sales that could drive you out of business.
A dirty environment can also have a negative effect on worker productivity as well as their health. Employees like to work in clean spaces, and they feel more comfortable in a workplace that values cleanliness and well-being.
While hiring an in-house cleaning crew is one solution, it is not always an effective one. By far, the best way to ensure your commercial building remains spotless is to hire janitorial cleaning services. But, finding a good company isn’t as easy as it seems.
To help you out, here are the steps you should consider when looking for professional commercial cleaning services:
1. Define Your Needs
The first thing you must do is establish your needs. Cleaning services come in all shapes and forms — from general cleaning to deep cleaning. It also depends on the type of room and material. For example, floors need mopping and waxing, whereas windows need dusting and wiping. When defining your needs, specify what sort of services you are looking for. This way, you have a point of comparison when evaluating prospects.
2. Ask for Recommendations
Compared to blindly searching for companies online, you are more likely to get trusted services by asking for recommendations from people you know. Get in touch with friends and family to see if they know of any company that provides high-quality commercial cleaning services. You can also ask fellow property owners to see what commercial janitorial service they employ.
3. Search Online
If asking around doesn’t work, the next avenue you can turn to is your computer. The Internet is so common nowadays that most companies have a website you can check. If you don’t have a specific company in mind, doing a Google search using terms such as “commercial cleaning services near me” and “professional cleaning services near me” can turn up hundreds of results.
4. Check Reviews
You are bound to come across several professional cleaning companies and it can be confusing to know which one is right for you. Of course, not all companies are made equal, and some deliver better results than others. To uncover a company’s reputation, check online reviews.
Usually, if a customer has had a bad experience with a company, they will leave a review that reflects that. While bad reviews can be a red flag, don’t let one nasty testimonial influence your entire decision. If the company has more good reviews than bad, then it may just be an isolated case.
5. Verify Credentials
You want to make sure you do business with a good company. One way to verify that is to check their credentials. A professional commercial cleaning service has to have the proper licenses and certifications. They should also have adequate insurance coverage. You should request the company to present you with a Certificate of Insurance both before signing with them and every subsequent year you renew your contract with them.
6. Ask for References
Before you hire office cleaning services, you want to know they’re going to do a fine job and provide you with a good customer experience. You can’t do that by just looking at their credentials or talking to them. After all, some commercial cleaning companies just tell you what you want to hear in the hopes of securing a deal.
You can, however, understand how a company works by asking them for references. Ask them to provide you with the contact details of past or present clients. Then, get in touch with these clients yourself to find out what you need.
Some good questions to ask include:
- Does the company provide you with satisfactory services?
- How long does the company take to respond to your requests?
- How would you describe the company’s work ethic?
- Have you encountered problems with the company in the past? If so, how did they resolve it?
7. Inquire About Safety Measures
The safety of your customers and workers is of paramount importance. Thus, it is imperative to ask about the company’s safety measures. Apart from making sure the company is licensed and insured, you should also inquire about employee training. How does the company train and educate its employees?
Additionally, you should ask how the company handles cleaning chemicals that can pose health risks. Remember that commercial janitorial services often use harsh cleaning products, so understanding their safety protocols is a must. Lastly, if it is essential to you, you might want to look for a service that utilizes eco-friendly cleaning solutions.
8. Work Out the Fees
Professional commercial cleaning services don’t come free, but they can be affordable. Prices can vary from one company to another. There are also a number of factors that can influence the cost of professional cleaning, such as the size of the property and what services you need. Generally, though, you should expect to pay anywhere between $0.07 to $0.25 per square foot.
Some property owners might balk at the idea of having to pay for cleaning. But, outsourcing this service actually makes more financial sense in the long run. In addition to friendly rates, it is more cost-efficient to hire a service because, that way, you won’t have to manage or pay additional workers.
9. Review the Contract
Before inking that contract, make sure you thoroughly review it with a lawyer first. You want to make sure your contract outlines everything included in your agreement, such as the scope of work, scheduling, and fees. There should also be a cancellation clause that allows you to terminate the contract before its expiry without penalty. Though, many office cleaning companies do set a dollar amount that you must pay if you cancel early.
Simplifying Your Search
Professional commercial cleaning services come in different forms. Some deliver great results at affordable prices, while others only do the bare minimum and charge exorbitant rates. You need to know how to look for the good ones.
Maintenance Specialists Inc. definitely belongs in that group. We offer commercial cleaning services to offices, commercial properties, schools, and more. Call us today at 704.405.6000 or contact us online to get a free estimate.
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